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Ordering
5 articles
Ordering procedure
Last Updated: 2023-05-21Once you have placed your order and we have confirmed your payment, you can expect to receive an email from the bogo workshop. This email serves two purposes: to inquire about any additional details we may require and to gather specific measurements in the case of custom products. This standard procedure ensures that we can...
Checkout Note
Last Updated: 2023-05-21During the checkout process, you have the option to include any remarks or specific instructions regarding your ordered products in the provided “Checkout Note” section. We encourage you to utilize this feature to communicate any special requests or preferences you may have. Additionally, we offer various channels for you to reach out to us if...
Additional requests
Last Updated: 2023-05-21For any additional demands, suggestions, or requests regarding product customization, you can communicate them to the bogo workshop during the model design process. Once you receive an email containing model images, detailed descriptions, and features, you have the opportunity to provide further input. It’s important to note that once production begins, any additional requests, apart...
Order cancellation
Last Updated: 2023-05-21You have the option to cancel your order within 24 hours of placing it and receive a full refund. If you wish to cancel your order within 48 hours, but before the product enters the manufacturing phase in our workshop, you can still do so. However, please note that if you have ordered a custom...